Live play
Our live casino features real dealers streamed in high definition.
Ruby Fortune Casino Canada
Start with our C$ 750 welcome offer, explore our slots, live casino and table games, and choose from payment methods available to Canadian players.
Games and Live Casino
We offer over 450 games, including slots, table games, roulette and blackjack. Our wider range also includes baccarat, video poker and progressive jackpots.
Game providers
- Games Global supplies slots and table games.
- Pragmatic Play supplies slots and live dealer titles.
- OnAir Entertainment supplies live casino tables.
Demo play
Some games are available in demo mode without real-money wagers.
Tournaments
Free tournaments take place every 24 hours, give each entrant set credits and track scores on a leaderboard. Leaderboard tournaments use real-money stakes on selected slots after you opt in, and final rankings determine how prizes are shared.
C$ 750 Welcome Bonus
Our C$ 750 welcome bonus gives new customers a 100% match of up to C$ 250 on each of the first three deposits, plus 10 daily Mega Millionaire Wheel spins for a chance to win up to C$ 1,000,000. The offer requires a minimum deposit of C$ 10, and the same amount activates the daily spins.
Key welcome conditions
- The bonus amount must be wagered 35x before it moves from the Bonus Balance to the Cash Balance.
- You must claim the offer within 7 days of opening your account. After that deadline, the offer is unavailable and forfeited, although later promotions may still be available.
- While the bonus is being played through, the maximum bet is €8 per round and 50c per line. Breaking this limit may result in forfeiture of winnings.
Mega Millionaire Wheel spins
The daily spins may be claimed once per day per customer and on one registered account per brand within our group of casinos. They expire 30 days after your last deposit.
Game contributions
- 100% for slots except NetEnt slots and progressive jackpots, plus Keno and scratch cards. Re-spin slot games count 10%.
- 50% for NetEnt slots.
- 8% for table pokers, roulettes, most video or power pokers and blackjacks. All Aces, Jacks or Better and Classic Blackjack are not in this group.
- 2% for Classic Blackjack, All Aces video poker and Jacks or Better video poker.
- 0% for baccarat, craps, Red Dog, Sic Bo and progressive jackpots.
If you play excluded zero-contribution games before completing wagering, we may at our discretion void any winnings made from those games.
Bonus expiry and withdrawals
An unused welcome match bonus is forfeited two months after it is claimed. A cash-in request ends the match bonus whether the request is pending or paid, and any later claim is void. Support can reverse a deposited match bonus only when no play-through has occurred on either the initial deposit or the bonus. After play-through begins, the bonus cannot be removed until its wagering requirement is complete.
Once all welcome-offer wagering is complete, withdrawals may be limited to 6 times your first deposit and the remaining balance forfeited. We apply this cap only at management discretion, and progressive wins are exempt from this cap.
Promotions and Loyalty
Loyalty Programme
The Loyalty Programme is free to join and free to earn, with six loyalty levels from Bronze to Privé. Cash wagers earn Loyalty Points, which you redeem in set increments for Bonus Credits in your Bonus Balance. Higher levels add tailored offers, faster point earning and access to a dedicated support team. A new real-money account receives 2,500 Loyalty Points after the first successful deposit.
Refer a Friend
Our Refer a Friend promotion rewards both you and the invited friend after the friend signs up, deposits and plays.
Daily Deals
Daily Deals are personalised match offers based on gameplay. Each offer is available for 24 hours before a new one appears.
Hourly Wins
Hourly Wins includes prize drops, Power Hours and Mega Drops.
Daily Streak
Daily Streak unlocks extra spins and other rewards after you log in for seven consecutive days.
Birthday offer
We offer a personalised birthday bonus.
Login and Registration
Sign in
Use the username and password chosen for your account.
Sign up
Choose Sign Up and complete the registration form with details that are accurate and complete.
Account eligibility
You must be over 18 and have reached the legal age of majority where you live, whichever threshold is higher. We may request proof of age and suspend the account until satisfactory documents are provided. We may also limit each player to one account per brand.
Mobile Play and App
Browser play
Play games in a mobile browser on a smartphone or tablet without downloading an app.
Dedicated app
Our app is available on iOS and Android with access to slots, table games and live dealer games.
Deposits and Payment Methods
Banking is available only to real-money players, not guest players using free play. Canadian players can deposit and withdraw in Canadian Dollars.
Visa
Mastercard
Interac
iDebit
Skrill
Neteller
Deposit methods
| Method | Supported use |
|---|---|
| Visa | Credit and debit cards for deposits |
| Visa Electron | Debit card payments when the funds are available at transfer time |
| Mastercard | Credit and debit cards for deposits |
| Interac | Deposits straight from your bank account through your existing online banking |
| Prepaid Cards | Deposits |
Deposits and withdrawals
| Method | Supported use |
|---|---|
| iDebit | Online banking payments and withdrawals, no credit card or pre-registration needed |
| Skrill | Deposits and withdrawals |
| Neteller | Deposits, withdrawals and transfers |
Withdrawals and Processing Times
Request withdrawals from the Bank tab. Processing time varies by method.
Pending stage
Every withdrawal remains pending for a rolling 24 hours for anti-money-laundering screening. You can reverse it during that period, and we do not process withdrawals over weekends.
Return method, charges and verification
We return funds through the same method you used to deposit, up to the deposited amount. Charges may apply, and the name on a card or bank account must match your registered name. Identity verification is required for single or cumulative transactions of €2,000 or more, or the currency equivalent.
Withdrawal limits
The maximum withdrawal per 24-hour period is GBP10,000 or currency equivalent. If you withdraw 5 times or more your lifetime deposits across our group of casinos, your play can be reviewed in detail and winnings paid at €4,000 per week. This is applied at management discretion, progressive wins are exempt, and the remaining amount returns to your account until the next eligible withdrawal.
Account Verification and Inactive Accounts
We may request documents when you register or before we process a financial transaction.
Verification documents
We may ask for photo ID such as a passport or driver's licence, proof of residence such as a bank statement or utility bill no older than 6 months, proof that you own the payment method and proof of income where applicable. Failure to provide requested documents may result in account termination.
Inactivity
An account becomes inactive after more than 6 consecutive months without a recorded login or logout. When all of your accounts across our group of casinos are inactive, at our discretion we may charge an administration fee equivalent to 10 Euros each month for up to 18 months, after which the remaining balance is forfeited.
Licence and Canadian Availability
Our gaming services are operated by Baytree Interactive Ltd, company number 69691, registered at Ground Floor, Kingsway House, Havilland Street, St Peter Port, Guernsey. Baytree Interactive Ltd holds Kahnawake Gaming Commission licence number 01059.
We accept players from Canada except residents of Ontario or Alberta. You may participate only where gambling with us is legal for you under the law of your jurisdiction. We launched in 2003 and are one of six casinos in The Palace Group brand.
Responsible Gaming Tools
Treat gambling as entertainment, not as a way to make money, and keep track of the time and money you spend.
Deposit controls
You can adjust your maximum deposit limits for daily, weekly or monthly periods. Changes to deposit limits and requests for exclusion are handled through the Help Centre or support.
Breaks and exclusion
A take-a-break period lasts at least 24 hours, while self-exclusion lasts at least six months. We can block or suspend an account on request.
Self-assessment
Our self-assessment helps you assess your gaming habits. It contains nine questions, and none can be skipped.
Help organisations
For outside help, you can contact Gambling Therapy or the Responsible Gambling Council.
Support and Complaints
Canadian players can use live chat support in English or French for account, banking or product questions.
Raise any complaint with our support team first, then with eCOGRA, and finally with the Kahnawake Gaming Commission.
Frequently Asked Questions
How do I update my payment details?
Contact Player Services. Payment details can be updated or added only through that team.
What happens when a tournament ends?
Results appear on the leaderboard when the event ends, and we automatically credit a reward when you finish in a prize position.
Does money held in my account earn interest?
Money held in your account does not earn interest.